Communicating with Impact – Effective Communication

Workshop duration: 6 ½ hours

Workshop Learning Aim
The Communicating with Impact workshop will enable participants to understand the value of communication in their role.

Workshop Outcome

Understand the process of effective communication
Explore what causes communication to break down at work
Identify available methods of communication and determine appropriate use of each
Profile their ‘personality type’ and pinpoint ways in which they could adapt their communication style to strengthen relationships
Demonstrate the impact of verbal and non-verbal communication
Apply effective questioning and listening skills to build understanding and strengthen relationships

Each participant receives a workbook to accompany the workshop